{"id":44773,"date":"2024-08-03T14:17:50","date_gmt":"2024-08-03T12:17:50","guid":{"rendered":"http:\/\/www.alpenair.de\/?p=44773"},"modified":"2026-04-28T12:37:18","modified_gmt":"2026-04-28T10:37:18","slug":"passenger-rights-and-obligations-in-germany-at-a-glance-and-more","status":"publish","type":"post","link":"https:\/\/www.alpenair.de\/en\/magazin\/uncategorized\/passenger-rights-and-obligations-in-germany-at-a-glance-and-more\/","title":{"rendered":"Passenger rights and obligations in Germany at a glance: Compensation, security, lost baggage and more"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"44773\" class=\"elementor elementor-44773 elementor-44689\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f657391 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f657391\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37c856c\" data-id=\"37c856c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1adc8fb elementor-widget elementor-widget-heading\" data-id=\"1adc8fb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">ALPEN AIR: All about your passenger rights in Germany and obligations when flying<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9baec24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9baec24\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-853fc33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"853fc33\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db134db\" data-id=\"db134db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ebbd91 elementor-widget elementor-widget-image\" data-id=\"9ebbd91\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-AIr-1024x684.jpg\" class=\"attachment-large size-large wp-image-44746\" alt=\"Laptop - contact us\" srcset=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-AIr-1024x684.jpg 1024w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-AIr-300x200.jpg 300w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-AIr-768x513.jpg 768w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-AIr.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a18446 elementor-widget elementor-widget-text-editor\" data-id=\"0a18446\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Flying has become an integral part of modern German life. But for passengers in Germany, there are many legal aspects that are often unclear. ALPEN AIR would like to give you an overview of your passenger rights in Germany and obligations as a passenger under German law as of 2024. We also explain some important rights and obligations in detail and provide an outlook on possible changes to passenger rights and obligations in the future. After all, flying in Germany will continue to change in the coming years &#8211; the increased ticket tax from May 2024 is just the beginning.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6da49ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6da49ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d049bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d049bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c8de29\" data-id=\"9c8de29\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84336bf elementor-widget elementor-widget-heading\" data-id=\"84336bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Passenger rights in Germany<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7eb8f00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7eb8f00\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74c6d40\" data-id=\"74c6d40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07194dd elementor-widget elementor-widget-text-editor\" data-id=\"07194dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><h6>\u00a0<strong>Transparent flight booking and ticket purchase<\/strong><\/h6><\/li><\/ul><p>When buying a flight ticket in Germany, you have the right to clear and transparent information about the flight price, the flight times and the conditions of the ticket. EU Regulation No. 261\/2004 is also valid in Germany and governs your rights in the event of flight delays, cancellations or denied boarding.<\/p><ul><li><h6><strong>Delays and cancellations<\/strong><\/h6><\/li><\/ul><div><p><span lang=\"EN-US\">According to EU Regulation No. 261\/2004, passengers are entitled to compensation of up to 600 euros in the event of a delay of more than three hours, depending on the flight route. In the event of cancellation, the airline must offer alternative transportation or a refund of the ticket price. In addition, meals, refreshments and, if necessary, hotel accommodation including transfers must be provided if the flight does not continue until the next day.<\/span><\/p><\/div><div><p><span lang=\"EN-US\">If a flight is canceled, passengers are entitled to a refund of the fare for unused legs or to a return flight to the original point of departure if the flight is no longer practical. In addition, passengers are entitled to re-routing to their final destination under comparable conditions.<\/span><\/p><\/div><ul><li><h6><strong>Right to Information<\/strong><\/h6><\/li><\/ul><div><p><span lang=\"EN-US\">Passengers have the right to be informed about the causes of delays, cancellations or overbooking. Airlines are obliged to inform passengers of their rights and the steps they can take to assert these rights.<\/span><\/p><ul><li><h6><strong>Rights in the event of lost or damaged baggage<\/strong><\/h6><\/li><\/ul><\/div><p>If your baggage is lost or damaged, you are entitled to compensation. In the event of loss, this can be up to 1,386 euros per person. Report the loss or damage immediately at the airport, to the airline and, if involved, to your tour operator.<\/p><ul><li style=\"font-weight: 400;\"><h6><strong>Passanger rights in Germany during security checks<\/strong><\/h6><\/li><\/ul><p>Passengers in Germany have the right to fair and transparent security checks. Unlawful or discriminatory searches are not permitted. In the event of violations, you can contact the competent authority, the Federal Police.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-264b4ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"264b4ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-637bead\" data-id=\"637bead\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6950a7d elementor-widget elementor-widget-image\" data-id=\"6950a7d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1024x684.jpg\" class=\"attachment-large size-large wp-image-44748\" alt=\"Passenger rights when flying the EU and  Germany\" srcset=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1024x684.jpg 1024w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-300x200.jpg 300w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-768x513.jpg 768w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Unsplash: Alev Takil <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6eb75cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6eb75cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2309d5b\" data-id=\"2309d5b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50a80ad elementor-widget elementor-widget-heading\" data-id=\"50a80ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Obligations of passengers in Germany<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d2ebc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d2ebc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88f3cdd\" data-id=\"88f3cdd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57c6362 elementor-widget elementor-widget-text-editor\" data-id=\"57c6362\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><ul><li><h6><strong>Compliance with safety\u00a0regulations<\/strong><\/h6><\/li><\/ul><p>In Germany, compliance with safety regulations is essential for the safety of all passengers. This includes following the instructions of cabin crew and the ban on carrying dangerous items in hand luggage. Failure to do so can result in heavy fines and, in serious cases, criminal prosecution.<\/p><\/li><li style=\"list-style-type: none;\"><ul><li><h6><strong>Obligation to provide correct documentation<\/strong><\/h6><\/li><\/ul><\/li><li style=\"list-style-type: none;\">Passengers must ensure that they have the necessary travel documents, including a valid passport or identity card, visa and other required documents. Without these documents, transportation may be denied and the airline is not obliged to provide a refund.<\/li><li style=\"list-style-type: none;\"><ul><li><h6><strong>Obligation of punctuality<\/strong><\/h6><\/li><\/ul><\/li><li style=\"list-style-type: none;\">Passengers are obliged to arrive at the airport on time and to adhere to the specified check-in times. Delays can result in you missing your flight and your ticket being forfeited.<\/li><\/ul><ul><li style=\"list-style-type: none;\"><ul><li><h6><strong>Participation in baggage control<\/strong><\/h6><\/li><\/ul><p>Passengers must ensure that their baggage does not contain any prohibited items and is made available for inspection. Concealed or dangerous items in baggage can have serious consequences.<\/p><p style=\"font-weight: 400;\">\u00a0<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca97659 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca97659\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b01e8c1\" data-id=\"b01e8c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-782886d elementor-widget elementor-widget-image\" data-id=\"782886d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/atoms-11QO8GRxcPU-unsplash-1-1536x1025.jpg-1024x683.webp\" class=\"attachment-large size-large wp-image-73308\" alt=\"\" srcset=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/atoms-11QO8GRxcPU-unsplash-1-1536x1025.jpg-1024x683.webp 1024w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/atoms-11QO8GRxcPU-unsplash-1-1536x1025.jpg-300x200.webp 300w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/atoms-11QO8GRxcPU-unsplash-1-1536x1025.jpg-768x513.webp 768w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/atoms-11QO8GRxcPU-unsplash-1-1536x1025.jpg.webp 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Unsplash: Atoms <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d77ee70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d77ee70\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eeb4a8a\" data-id=\"eeb4a8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc580eb elementor-widget elementor-widget-heading\" data-id=\"bc580eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Consequences of non-compliance with obligations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1cbfca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1cbfca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6ff17b\" data-id=\"a6ff17b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47a53a8 elementor-widget elementor-widget-text-editor\" data-id=\"47a53a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 style=\"font-weight: 400;\"><strong>Fines and penalties<\/strong><\/h6><p>Heavy fines and penalties can be imposed for violations of security regulations, customs or entry requirements. In serious cases, criminal consequences such as prison sentences can follow.<\/p><h6 style=\"font-weight: 400;\"><strong>Refusal of transportation<\/strong><\/h6><p>Airlines can refuse to carry passengers if they violate important obligations. This applies in particular in the event of non-compliance with the obligation to carry travel documents or dangerous behavior on board.<\/p><h6 style=\"font-weight: 400;\"><strong>Reimbursement costs<\/strong><\/h6><p>If passengers do not comply with their obligations and this leads to additional costs, these costs can be charged to the passengers. These include, for example, costs for return flights or additional security checks.<\/p><p style=\"font-weight: 400;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3904f92 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3904f92\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45678f4\" data-id=\"45678f4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f54965a elementor-widget elementor-widget-image\" data-id=\"f54965a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-air-2-1024x684.jpg\" class=\"attachment-large size-large wp-image-44750\" alt=\"Passenger rights in Germany and the EU\" srcset=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-air-2-1024x684.jpg 1024w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-air-2-300x200.jpg 300w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-air-2-768x513.jpg 768w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Alpen-air-2.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Unsplash: Artem Beliaikin<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b52ea79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b52ea79\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-964fc58\" data-id=\"964fc58\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5074652 elementor-widget elementor-widget-heading\" data-id=\"5074652\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Important rights and obligations in detail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f13f798 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f13f798\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0bff21c\" data-id=\"0bff21c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6be4c14 elementor-widget elementor-widget-text-editor\" data-id=\"6be4c14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Right to compensation for delays at EU airports<\/strong><\/h6><p>In order to receive compensation for delays, you should keep all relevant documents such as your boarding pass and booking confirmation. Make a note of the arrival time and find out about your rights from the airline. The airline is obliged to provide you with this information. Claims can be made retroactively for up to three years.<\/p><p>The following applies for delays of more than 3 hours to or from EU airports:<\/p><ul><li><strong>Flight distance up to 1,500 km<\/strong>: 250 Euro<\/li><li><strong>Flight distance up to 3,500 km<\/strong>: 400 Euro<\/li><li><strong>Flight distance from 3,500 km<\/strong>: 600 euros<\/li><\/ul><p style=\"font-weight: 400;\"><em>However, the airline may refuse payment in exceptional circumstances such as weather disruptions, strikes or political reasons.<\/em><\/p><p style=\"font-weight: 400;\">\u00a0<\/p><h6><strong>Rights and obligations in the event of lost baggage<\/strong><\/h6><p>If your baggage is lost, report the loss immediately at the airport counter or at the relevant registration offices and also to the airline. You will receive a loss report, which you will need to make a claim. The compensation for lost baggage is up to 1,386 euros per person.<\/p><p>If your suitcase does not arrive after the outbound flight, you have the right to purchase necessary replacement clothing and toiletries. The airline is obliged to reimburse the costs for this. Keep the receipts for this.<\/p><p>It is important to act within the legal deadlines in order to protect your rights:<\/p><ul><li>Damaged baggage: seven days to notify the airline.<\/li><li>Delayed baggage: 21 days after receipt of the baggage in writing to the airline<\/li><\/ul><h6><strong>Obligation to follow safety instructions<\/strong><\/h6><p>The cabin crew is responsible for safety on board. Passengers must follow the instructions of the staff, especially during take-off and landing and in emergency situations. Failure to follow these instructions can lead to serious safety risks and result in criminal prosecution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc87492 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc87492\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4b3793\" data-id=\"a4b3793\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4eba02 elementor-widget elementor-widget-image\" data-id=\"f4eba02\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1-1024x684.jpg\" class=\"attachment-large size-large wp-image-44760\" alt=\"Passenger rights in Germany for delayed or cancelled flights\" srcset=\"https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1-1024x684.jpg 1024w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1-300x200.jpg 300w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1-768x513.jpg 768w, https:\/\/www.alpenair.de\/wp-content\/uploads\/2024\/08\/Unbenannt-1.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Unsplash: Calle Macarone<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-afc0270 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"afc0270\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c49792b\" data-id=\"c49792b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b999e8c elementor-widget elementor-widget-heading\" data-id=\"b999e8c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Future developments in passenger rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6c815b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6c815b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b37a94\" data-id=\"7b37a94\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69401b6 elementor-widget elementor-widget-text-editor\" data-id=\"69401b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 style=\"font-weight: 400;\"><strong>Changes to passenger obligations and rights: Stricter security measures<\/strong><\/h6><p>Passenger rights in Germany and obligations will continue to evolve in the near future. As the digitalization of air travel progresses, new regulations on data security and data protection could become relevant for passengers. The increasing importance of sustainability in air travel could also lead to new obligations for passengers, such as increased checks on items carried on board to ensure more environmentally friendly flights.<\/p><h6 style=\"font-weight: 400;\"><strong>Technological innovations and passenger rights<\/strong><\/h6><p>Technological innovations such as biometric <a href=\"https:\/\/www.alpenair.de\/en\/magazin\/uncategorized\/insider-tips-for-the-fastest-security-check-at-the-airport\/\">security checks<\/a> and digital boarding passes could further improve the travel experience and strengthen passengers&#8217; rights. These technologies can also help to speed up the check-in process and increase security.<\/p><h6 style=\"font-weight: 400;\"><strong>Sustainability and passenger rights in Germany\u00a0<\/strong><\/h6><p>The growing importance of sustainability is likely to lead to new regulations or taxes aimed at reducing the environmental footprint of air travel. This could also have an impact on passengers&#8217; rights and obligations, for example through the <a href=\"https:\/\/www.icao.int\/CORSIA\">promotion of CO2 compensation programs<\/a> and the introduction of incentives for more environmentally friendly travel options.<\/p><p style=\"font-weight: 400;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ALPEN AIR: All about your passenger rights in Germany and obligations when flying Flying has become an integral part of modern German life. But for passengers in Germany, there are many legal aspects that are often unclear. ALPEN AIR would like to give you an overview of your passenger rights in Germany and obligations as [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[194,114,212,91,88,297,176,329,201,158,328,327,325,253,326,311,380,175,110,294],"class_list":["post-44773","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-aircraft","tag-airline","tag-airplane","tag-airport","tag-bavaria","tag-company","tag-flying","tag-german-law","tag-germany","tag-holiday","tag-law","tag-obligations","tag-passenger","tag-pilot","tag-rights","tag-security-en","tag-summer-vacation","tag-tourism","tag-travel","tag-trip"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Passenger rights and obligations in Germany<\/title>\n<meta name=\"description\" content=\"Learn about flight passenger rights in Germany. ALPEN AIR explains what air travelers need to know in case of delayed or cancelled flights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alpenair.de\/en\/magazin\/uncategorized\/passenger-rights-and-obligations-in-germany-at-a-glance-and-more\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Passenger rights and obligations in Germany\" \/>\n<meta property=\"og:description\" content=\"Learn about flight passenger rights in Germany. 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